Contact

Got a question? Need some help? Or just want to say hi? You’re in the right place.

We’re a small, sharp team but we move fast — so whether it’s about an order, a product, or just something on your mind, we’ll get back to you as quickly as we can.

How to Reach Us

• Email: hello@feelnuyu.com
• Phone: 0207 459 4636 (Mon–Fri, 9am–5pm UK time)
• Post (Not Returns): Naturra Ltd (trading as NUYU), 128 City Road, London, EC1V 2NX

Before You Ask…

• Orders & Tracking: You can track your NUYU package on the home page (bottom) or in your account when you login.
• Returns: Check out our [Returns Policy] for the full lowdown.
• FAQs: We’ve answered the most common questions [here] — worth a quick look before you email.

We don’t do robots (except JUNO, and she’s smarter than your average chatbot). When you get in touch, you’ll be talking to a real human who knows NUYU inside out.